FAQ's
FAQ's
What do I need to apply?
You need an application for each adult, and a valid government photo ID.
How much is the application fee?
The online rental application is $55 and includes the screening report. This is a non-refundable fee.
The screening report includes a credit check, a criminal background check, and an eviction history report.
How long does the application process take?
Our homes are rented on a first qualified, first-served basis. For your application to be considered, a non-refundable application fee is required (payable by credit card online.
Applications are processed within 3 days (optimal) to 7 days depending on responses from landlords, employers, and possibly references. We reach out once to those necessary parties. If we do not hear back from them within 24-48 hours we will reach out to you to help with this process. We then reach out once more to those parties. After 7 days the application will go into inactive status if you or references do not reply. After 30 days your application expires and you will be required to resubmit an application.
We accept and process applications until an approved applicant secures the home by paying a security deposit (multiple people can apply for the same property).
If I want to change something about the house how do I do that?
Homes are rented “as is” unless otherwise noted in writing.
Any change you make to the home must be approved by us prior to you doing it with the exception of hanging pictures. We do ask that you use command strips and not to put holes in the walls.
After I get approved then what?
Once you are approved we can meet to pick up the security deposit which is the same price as the rent. You will have 2 weeks (14 days) from the date listed on the deposit to have all utilities at the property transferred to your name, sign the lease, and pay one full month’s rent or you forfeit your entire security deposit.
Is the security deposit refundable if I decide not to rent the home?
The security deposit is non-refundable in the event that you change your mind and/or do not move into the home; it will not be refunded to you. A security deposit is only refundable with the successful fulfillment of the lease.
An amount equal to the security deposit (and any special keys deposits and non-refundable pet fees) must be paid upon approval of this application to prevent the property from being offered/ rented to someone else. This must be paid with cash or money order only. The amount is non-refundable if you decide not to take the home.
Can I sign my lease online?
Yes! However we do ask that you meet in person to go over the major points of the lease. Please plan the meeting for about 30 minutes for this appointment. Please bring your government issued photo id with you to this signing.
Can I pay my rent/deposits with checks or debit cards?
We do not accept checks for deposits. You can pay rent and your deposit online with your credit card via our web portal access with an additional 3.5% or with your checking account online.
Do you charge pet deposits?
Many of our homes allow for pets. We do charge a $200 non-refundable pet fee for the 1st pet, a $100 non-refundable pet fee per each additional pet and the rent will increase by $25 PER month PER pet. Make sure to include photos of your pet on your rental application to not slow down the processing of your application!
*No pets are allowed without Landlord authorization.